Support

Information and details for emergency support & crisis support services

CRISIS SUPPORT AND MENTAL HEALTH RESOURCE DIRECTORY

EMERGENCY
Ambulance/Police
Call an ambulance/police on 000 or have a trusted friend/relative take you to the Emergency Department

Gold Coast Mental Health Acute Care Team (ACT)
Gold Coast University Hospital: 24 hours a day/7 days a week. Specialist mental health care. Advice, referrals, crisis, and support – 1300 MH CALL (1300 64 2255)

SUPPORT SERVICES (FOR CONTINUED SUPPORT, NOT AN EMERGENCY)

General Mental Health Support
Your General Practitioner (GP) or Psychiatrist

Crisis Support
Lifeline: 24-hr phone & online counselling (crisis support) – 13 11 14, www.lifeline.org.au
Suicide Call Back Service: Free phone counselling for anyone affected by suicide (immediate crisis counselling, up to 6 free phone sessions with the same counsellor) – 1300 659 467, www.suicidecallbackservice.org.au

Anxiety and Depression
Black Dog Institute: National service for mood disorders (e.g., depression, anxiety, bipolar, post traumatic stress disorder, suicide and self-harm, and wellbeing) – www.blackdoginstitute.org.au
BeyondBlue: 24-hr phone & online counselling (depression/mood disorders and anxiety) – 1300 22 4636, www.beyondblue.org.au

Domestic Violence and Relationships
1800 RESPECT: National sexual assault, domestic family violence, counselling, and support service – 1800 737 732, www.1800respect.org.au
Relationships Australia: Relationship support services for individuals, families, and communities. Services include counselling, family dispute resolution (mediation), family and community support and education programs – 1300 364 277, www.relationships.org.au

Support for Men
MensLine Australia: 24-hr phone and online counselling for men with family and relationship concerns (support, referrals, and counselling) – 1300 789 978, www.mensline.org.au

LGBTQI
QLife: anonymous and free LGBTI peer support (phone and webchat) and referral for people in Australia wanting to talk about sexuality, identity, gender, bodies, feelings, or relationships. 3pm-midnight –1800 184 572, www.qlife.org.au

Children and Youth Mental Health
Kids Helpline: 24-hr phone and online counselling for ages 5-25 years old (relationships, school, mental health, parenting) – 1800 551 800, www.kidshelpline.com.au
Reach Out: Help for under 25s for help through tough times. Information, support, and resources - www.reachout.com
Headspace: National service for young people. Group chat, resources, and information – www.headspace.org.au

Perinatal Depression and Anxiety
Perinatal Depression and Anxiety (PANDA): Free national helpline service offering support for new and expecting parents 9am-7.30pm Monday-Friday – 1300 726 306, www.panda.org.au

Parenting
Parentline: Phone and webchat service providing professional counselling and support in QLD and the NT. Phone support 1300 30 1300 – 8am-10pm, WebChat 8am-9pm, www.parentline.com.au

Drug and Alcohol
ADIS: 24/7 support for people in QLD with alcohol and other drug concerns. Counselling, information, referrals, and advice – 1800 177 833, https://adis.health.qld.gov.au/
Alcohol and Drug Foundation (ADF): DrugInfo advisors provide information and advice on reducing harm from alcohol and other drug use, treatment options, and support services. 9am-5pm Monday-Friday – 1300 85 85 84, www.adf.org.au

Trauma
Phoenix Australia (Centre for Post Traumatic Mental Health): National centre for trauma, information, and support relating to trauma - www.phoenixaustralia.org

Eating Disorders
The Butterfly Foundation: National support for eating disorders and body image issues. Helpline and web chat – 1800 334 673, www.butterfly.org.au

Personality Disorders
Project Air: Information and resources for personality disorders - www.projectairstrategy.org
SANE Australia: National mental health charity. Support, research, and advocacy. Phone and web chat support - 1800 187 263, www.sane.org